Refund Policy

Subscription fees

Subscription charges are generally non-refundable once the plan is activated and access has started.

• Duplicate payment errors: contact us within 7 days with proof of payment.
• Promotional first-registration discounts do not create a cash refund of the discount amount.
• Unused days after cancellation are not pro-rated unless required by law or agreed in writing.

Wallet (lead-wise) recharges

Unused wallet balance may be reviewed for refund only if no leads were accepted after recharge, request is within 14 days, and the payment provider allows reversal. Accepted-lead debits are not refundable.

How to request

Email info@GoldConnect.in with partner code, payment reference, and reason. We aim to respond within 5–7 business days.